SARAYA ESTATE GMBH
Real estate agency
Imprint
Saraya Estate GmbH
Hardenbergstrasse 19
D-10623 Berlin
Authorized representative:
Managing Director: Saleh Hasan
Phone: +49 (0) 15751250652
E-Mail: sarayaestate@gmail.com
Register court: District court of Charlottenburg
Company registration number.: HRB 178406, Amtsgericht Charlottenburg
St.-Nr.: 27/504/50047
Permission according to §34c Trade Regulations -GewO- granted by the district office Charlottenburg, Berlin
Responsible district office : District Office Charlottenburg of Berlin | Department of Economics and Real Estate
Amtsgerichtspl. 1, 14057 Berlin
Telephone: +49 (0) 30 901770
https://www.berlin.de/gerichte/amtsgericht-charlottenburg
Liability insurance with the fire society Berlin Brandenburg
Consumer information on alternative dispute resolution (Art 14 (1) ODR -VO and § 36 VSBG)
The Internet platform of the European Union for online dispute resolution (so-called “OS platform”) for consumers can be reached under the following link: http://ec.europa.eu/consumers/odr
We do not take part in dispute settlement proceedings before a consumer arbitration board.
Saraya Estate GmbH will not take part in a dispute settlement procedure before a consumer arbitration board within the meaning of the VSBG and is not obliged to do so.
Disclaimer of liability
1. Content of the online offer
The author assumes no liability for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect and incomplete information are fundamentally excluded, unless the author can be shown to have acted willfully or grossly negligent Is at fault.
All offers are non-binding. The author expressly reserves the right to change, add to, or delete parts of the pages or the entire offer or to cease publication temporarily or permanently without prior notice.
2. References and links
In the case of direct or indirect references to external websites (“hyperlinks”) that are outside the author’s area of responsibility, liability would only come into effect if the author was aware of the content and was aware of it It would be technically possible and reasonable to prevent its use in the event of illegal content.
The author hereby expressly declares that at the time the link was set, no illegal content was recognizable on the linked pages. The author has no influence on the current and future design, content or authorship of the linked / connected pages. He therefore hereby expressly distances himself from all content on all linked / connected pages that have been changed after the link was set. This statement applies to all links and references set within the author’s own website as well as to third-party entries in guest books, discussion forums, link directories, mailing lists and all other forms of databases to whose content external write access is possible. For illegal, incorrect or incomplete content and in particular for damage,
3. Copyright and trademark law
The author endeavors to observe the copyrights of the graphics, audio documents, video sequences and texts used in all publications, to use graphics, audio documents, video sequences and texts created by himself or to license-free graphics, audio documents, video sequences and Access texts.
All brands and trademarks named on the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owner. The conclusion that trademarks are not protected by the rights of third parties should not be drawn simply because they are mentioned!
The copyright for published objects created by the author remains solely with the author of the pages. Any duplication or use of such graphics, audio files, video sequences and texts in other electronic or printed publications is not permitted without the express consent of the author.
4. Privacy
If there is the possibility of entering personal or business data (email addresses, names, addresses) on the website, the input of these data takes place voluntarily. The use and payment of all offered services is permitted – if and so far technically possible and reasonable – without entering such data or by entering anonymous data or an alias. The use of the contact data published in the imprint or comparable information such as postal addresses, telephone and fax numbers and email addresses by third parties to send information that has not been expressly requested is not permitted. We expressly reserve the right to take legal steps against senders of so-called spam mails who violate this prohibition.
5. Legal validity of this disclaimer
This disclaimer is to be regarded as part of the internet publication which you were referred from. If parts or individual formulations of this text do not, no longer or not completely correspond to the current legal situation, the remaining parts of the document remain unaffected in their content and validity.
Privacy Policy
Data protection declaration for the use of the website of Saraya Estate GmbH:
As a visitor to our website, we respect and protect your privacy. Our company has always attached great importance to the security of your personal data. In the following we inform you about the collection of personal data when using our website https://www.saraya-estate.com
1. Who is responsible for data processing and who can you contact?
According to Art. 4 Paragraph 7 of the EU General Data Protection Regulation (GDPR), the responsible body is:
Saraya Estate GmbH,
Hardenbergstrasse 19
D-10623 Berlin
Telephone: +49 (0) 15751250652
Email: sarayaestate@gmail.com
When you contact us by e-mail or using a contact form, the data you provide (your e-mail address, possibly your name and telephone number) will be saved by us in order to answer your questions. We delete the data that arises in this context after the storage is no longer required, or we restrict the processing if there are statutory retention requirements.
2. Your rights as a data subject
As the person affected by data processing, you have the right to information under Article 15 GDPR, the right to correction under Article 16 GDPR, the right to erasure under Article 17 GDPR, the right to restriction of processing under Article 18 GDPR, the right to object from Article 21 GDPR and the right to data portability from Article 20 GDPR. The restrictions according to Sections 34 and 35 BDSG (new) apply to the right to information and the right to erasure. In addition, there is a right of appeal to a data protection supervisory authority (Article 77 GDPR in conjunction with Section 19 BDSG (new)). You can revoke your consent to the processing of personal data at any time. This also applies to the revocation of declarations of consent that were made before the EU General Data Protection Regulation came into force, i.e. before the 25th May 2018, have been given to us. Please note that the revocation will only take effect in the future. Processing that took place before the revocation is not affected.
3. Information about your right of objection according to Article 21 of the EU General Data Protection Regulation (GDPR)
You have the right, for reasons that arise from your particular situation, to object at any time to the processing of personal data concerning you, which is based on Article 6 Paragraph 1 e) GDPR (data processing in the public interest) and Article 6 Paragraph 1 f) DSGVO (data processing on the basis of a weighing of interests) takes place, to lodge an objection; this also applies to profiling based on this provision within the meaning of Article 4 (4) GDPR. If you object, we will no longer process your personal data unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. In individual cases we process your personal data in order to operate direct mail. You have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.
The objection can be made informally and should be addressed to:
Mr Saleh Hasan
Saraya Estate GmbH,
Hardenbergstrasse 19
D-10623 Berlin
Telephone: +49 (0) 15751250652
Email: sarayaestate@gmail.com
4. Collection of personal data when using our website for informational purposes
If you only use the website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you would like to view our website, we collect the following data, which is technically necessary for us to display our website to you and to guarantee stability and security (legal basis is Art. 6 Para. 1 S. 1 lit.f GDPR):
– IP address
– the date and time of the request
– Time zone difference to Greenwich Mean Time (GMT)
– content of the request (specific page)
– Access status / HTTP status code
– Amount of data transferred in each case
– Website from which the request came
– browser
– Operating system and its interface
– Language and version of the browser software.
5. Which sources and data do we use beyond the informational visit to the website?
In addition to the purely informational use of our website, we offer various services that you can use if you are interested. To do this, you usually have to provide additional personal data that we use to provide the respective service and for which the aforementioned data processing principles apply.
We process personal data that we receive as part of the business initiation phase and / or as part of our business relationship from interested parties and / or our customers or their representatives / agents or employees. We also process personal data when you visit our websites (including social media such as Facebook, Instagram, etc.). This means that we collect your personal data in particular when you contact us, are interested in our products, register on our website, contact us by email, telephone or a contact form, or when you contact us in the context of existing business relationships Use products and services.
In addition, we process – to the extent necessary for the provision of our services – personal data that we legitimately obtain from other third parties (e.g. to execute orders, to fulfill contracts or on the basis of one you have given Consent). In addition, if this is necessary for our service, we sometimes process personal data that we have legitimately obtained and are allowed to process from publicly accessible sources (e.g. debtor directories, trade and association registers, press, media, internet).
Relevant personal data can be:
Personal identification information
e.g. first and last name, title, position / function, date of birth, private and business address, private and business telephone number / mobile number, private and business e-mail address, fax number
Order and contract data
For example, information on your product or contractual interests (information on property properties sought or offered) and property documents, property data, data from the fulfillment of our contractual obligations, copies of the correspondence / communication content
Data about your financial situation
E.g. creditworthiness information, payment behavior, entries in credit agencies, late payments, information on income
Information about your interests and wishes that you communicate to us
eg information about participation in direct marketing measures
As well as other data comparable with these categories, if applicable.
6. What do we process your data for (purposes of processing)?
We process the aforementioned personal data in accordance with the provisions of the EU General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG new):
a) to fulfill contractual obligations (Article 6 (1) b) GDPR)
The processing of personal data takes place for the provision of our real estate services in the context of the implementation of our contracts with you or for the implementation of pre-contractual measures, which take place at your request.
The purposes of data processing are primarily based on your specific product / service interest and can include advice on real estate objects, the brokerage of real estate objects, the search for or the offer of real estate objects. In addition, the purposes of data processing can also be used to analyze your needs and to check whether a product or service is suitable for you. Other purposes are as follows:
– Implementation of contractual relationships concluded with you
– Answering and processing your inquiries
– Enabling users to register on websites
– Provision of the services available through our websites (e.g. administration of the registration process and access to user accounts, etc.)
– Serving customers and interested parties
– Accounting and debt collection
– Documentation and management of customer relationships
– Customer advisory
– complaint management
– Termination of contractual relationships concluded with you
– Offering products and services
b) within the scope of the balancing of interests (Article 6 (1) f) GDPR)
If necessary, we process your data beyond the actual fulfillment of the contract to safeguard our legitimate interests or those of third parties. Examples:
Strengthening the customer relationship
E.g. customer loyalty measures, such as invitations to events, market and opinion research, unless you have objected to the use of your data.
Data processing and analysis for marketing purposes
Your individual needs are important to us and we try to give you information about products and services that are exactly right for you. For this we use knowledge from our business relationship with you or from market research and opinion polls. The main aim of processing your data is to personalize product and service proposals. The data analysis helps us to better identify your needs and your product interests. Important to know: You can object to the analysis or use of your personal data for these purposes at any time. In particular, we analyze:
The results of marketing activities to measure the efficiency and relevance of our campaigns;
Information that we collect when you visit our websites (including social media such as Instagram and Facebook);
Potential needs for products and services and the suitability of our products and services;
Data from the business relationship with customers for the selection of target groups for marketing activities.
Direct mail
For example, we will write you letters or e-mails with current real estate offers, information about current services and products as well as news about our company and topics related to the real estate industry (e.g. newsletter). We will send you our GG magazine on the topics of lifestyle, personalities and real estate. We invite you to events. We make offers to you on our websites (including social media such as Instagram and Facebook).
Addressing and contacting a third party if you are interested in real estate objects owned by you (or owned by the third party you represent).
Assertion of legal claims and defense in legal disputes.
Ensuring IT security and IT operations of our company, e.g. technical management of our websites and their operational functions, including solving technical problems, statistical analysis, tests and research.
Measures for business management and further development of services and products.
Measures for your safety or the safety of third parties or our company, to prevent and efficiently detect fraudulent activities or misuse and possible criminal offenses.
Consultation of and data exchange with credit agencies (e.g. Schufa, Creditreform) to determine creditworthiness and default risks.
Our websites offer services such as the property search, a so-called online marketplace in which the Saraya Estate GmbH, offers properties for the purpose of brokerage. The user has the option of making direct contact with the respective providers who can be found on the website without our company storing the contact details. The contact information passed on for this purpose is: first name, surname, email address (as a mandatory field) as well as telephone numbers, street, house number, postcode (if provided by the user). If you use these services and provide personal data about yourself there or give permission for data storage,
c) On the basis of your consent (Article 6 Paragraph 1 a) GDPR)
If you have given us your consent to the processing of personal data for certain purposes, the legality of this processing is given on the basis of your consent.
Consent given can be withdrawn at any time. This also applies to the revocation of declarations of consent that were given to us before the EU General Data Protection Regulation came into force, i.e. before May 25, 2018. Please note that the revocation will only take effect in the future. Processing that took place before the revocation is not affected.
d) Due to legal requirements (Article 6 Paragraph 1 c) GDPR)
In addition, our company is subject to various legal obligations, i.e. legal requirements (e.g. from the Money Laundering Act or tax laws). The purposes of processing include, among other things, the fulfillment of tax control and reporting obligations, fraud and money laundering prevention.
7. Who will have access to your data?
Within our company, only those departments have access to your data that need it to fulfill our contractual and legal obligations, to fulfill your orders, to answer your inquiries and / or to safeguard our legitimate interests (e.g. employees from customer service, from IT Department, marketing, finance, administration and accounting)
Outside of our company, your data will only be passed on if this is required by law, you have given your consent, this is necessary to fulfill our contractual obligations or your orders, contract processors commissioned by us guarantee compliance with the provisions of the EU General Data Protection Regulation / the Federal Data Protection Act or there is another legal basis for disclosure. Under these conditions, recipients of personal data can be, for example:
Public bodies and institutions, supervisory authorities and bodies, judicial authorities / law enforcement authorities, lawyers and notaries and auditors if there is a legal or official obligation; Contact Saraya Estate GmbH. In these cases, the personal data you enter will be transmitted to the respective company, which results from the contact details.); Service providers / processors, to whom we transmit personal data in order to carry out the business relationship with you, for example: support / maintenance of EDP / IT applications (e.g. IT service providers or hosting providers, data archiving, data destruction, marketing, printing services, debt collection); Providers who offer properties as part of the property search and to whom the user sends a contact request.
8. Will your data be transferred to a third country or to an international organization?
The servers used by our company are located within the European Union.
Data will only be transferred to countries outside the EU or the EEA if this is required by law to carry out your orders, if you have given us your consent or in the context of order data processing. If service providers or other third parties are used in a third country (a country outside the European Economic Area), they are obliged to comply with the level of data protection in the European Economic Area in addition to written instructions through the agreement of the EU standard contractual clauses, provided that there is no other legal basis for the transfer of personal data .
IMPORTANT: Under no circumstances do we sell personal information to third parties.
9. How long will your data be stored?
We process and store your personal data as long as it is necessary for the fulfillment of our contractual and legal obligations and / or your orders.
If the data is no longer required for the fulfillment of contractual or legal obligations or your orders, they are regularly deleted, unless their – temporary – further processing is necessary for the following purposes:
Fulfillment of commercial and tax retention periods: The commercial code, the tax code, the banking law, the money laundering law and the securities trading law are to be mentioned in particular. The periods for storage and documentation specified there are two to ten years;
Preservation of evidence within the framework of the statute of limitations: According to §§ 195 ff. Of the German Civil Code (BGB), these limitation periods can be up to 30 years, with the regular limitation period being three years.
10. Newsletter
With your consent, you can subscribe to our newsletter, which we use to inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent. We use the so-called double opt-in procedure to register for our newsletter. This means that after your registration we will send you an e-mail to the e-mail address provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration, your information will be blocked and automatically deleted after one month. In addition, we save the IP addresses you use and the times of registration and confirmation. The purpose of the procedure is to provide evidence of your registration and, if necessary, to be able to clarify a possible misuse of your personal data. The only mandatory information for sending the newsletter is your email address and your name. After your confirmation, we will save your email address and your name for the purpose of sending you the newsletter. The legal basis is Article 6 Paragraph 1 Sentence 1 Letter a GDPR.
You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can revoke your consent by clicking on the link provided in every newsletter e-mail
or by sending a message to the contact details given in the legal notice.
We would like to point out that we evaluate your user behavior when sending the newsletter. For this evaluation, the e-mails sent contain so-called web beacons or tracking pixels, which represent single-pixel image files that are stored on our website. For the evaluations, we link the data mentioned under section 4 and the web beacons with your e-mail address and an individual ID. Links received in the newsletter also contain this ID. With the data obtained in this way, we create a user profile in order to tailor the newsletter to your individual interests. We record when you read our newsletters, which links you click on them and deduce your personal interests from this. We link this data to actions you have taken on our website.
You can object to this tracking at any time by clicking on the separate link provided in every email or by sending us an email to sarayaestate@gmail.com.
The information is stored for as long as you have subscribed to the newsletter. After you unsubscribe, we save the data purely statistically and anonymously. Such tracking is not possible if you have deactivated the display of images by default in your e-mail program. In this case, the newsletter will not be displayed in full and you may not be able to use all functions. If you display the images manually, the tracking mentioned above takes place.
11. Use of cookies
Use of cookies on the website Saraya Estate uses so-called cookies to improve surfing on the website. Cookies are small text files, usually made up of letters and numbers, that are saved by the user’s web browser on their PC and that contain pseudo-anonymized data. Cookies allow a website to recognize the user’s computer in order to track the browsing of several pages of a website and to identify the users who return to a website. There are cookies for technical, analytical and profiling purposes.
a) Google Analytics Saraya Estate uses the Google Analytics web analytics service from Google Inc. (“Google”) to analyze website usage. The information generated from cookies about the use of the website is usually transferred to a Google server in the USA and stored there. Saraya Estate only uses Google Analytics with the extension “ga (‘set’, ‘anonymizeIp’, true)” to ensure that IP addresses are only processed as a shortened version and to exclude direct reference to individual persons. Google can pass on data to third parties if required by law or if third parties process data on behalf of Google. Google will not disclose the IP address of the user in connection with other Google data.https://tools.google.com/dlpage/gaoptout?hl=de.
b) Universal Analytics Saraya Estate uses the universal analytics functions provided by Google. With these functions, Saraya Estate can record and analyze socio-demographic data about users with the help of a Google ID (if available) and cookies generated by Google from advertising content (DoubleClick). If a Google ID is available, the data controller will also record this data across all devices (e.g. if users use a smartphone and a PC) in order to analyze visitor flows across all devices. Users can prevent the recording and storage of data by Google at any time by installing a browser plug-in published by Google, which can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
c) Google remarketing and retargeting
We use the Google Analytics advertising functions, which enable users who have already visited the website and have shown an interest in certain offers to be addressed again through targeted advertising on the pages of Google partner networks. Advertising is displayed through the use of cookies that analyze user behavior during a visit to the website and send targeted product recommendations and advertising based on the areas of interest of the users.
Users can prevent Google Remarketing and deactivate the use of cookies by Google for these purposes by accessing the deactivation page for DoubleClick. Alternatively, users can deactivate the use of cookies by third parties by accessing the deactivation page of the Network Advertising Initiative.
d) Facebook remarketing and retargeting
We use remarketing technology for advertising on Facebook. With this technology, users who have already visited the website and are interested in an offer are addressed through targeted advertising on Facebook in the form of displayed advertisements. Users can deactivate targeted advertising via Facebook remarketing technology by deactivating the use of cookies by third parties on the deactivation page of the Facebook Advertising Initiative under the following link: http://optout.networkadvertising.org/
12. Links on social media pages
This website contains links to the most important social media network pages (e.g. Facebook and Twitter). In order to prevent the providers of the respective social media plug-in from collecting information about users, they can log out of the social media network at the beginning of their visit, unsubscribe from the website and delete any cookies that may exist from your browser.). In this respect, it is not about the embedding of social media plug-ins, but rather a link in which personal data is not transmitted to the social media operator.
Affected Rights
You have a right to information about the processing of your personal data (for example the origin of this data, the processing purpose, the modalities of data processing). Furthermore, under certain conditions you are entitled to object to data processing for the future, to restrict it or to request the deletion of the data. Finally, you can prevent the sending of advertising material or the carrying out of market research or commercial communications at any time.
In summary, you have a right to
– Information desk,
– correction,
– deletion (or to be forgotten),
– restriction of processing,
– data portability,
– objection to the processing of your personal data,
– Complaint to supervisory authorities.
Please note that your right to erasure is subject to restrictions. For example, we do not have to or may not delete any data that we still have to keep due to legal retention periods. Data that we need to assert, exercise or defend legal claims are also excluded from your right to erasure.
In order to be able to exercise the above-mentioned rights and request information, users can send an email to sarayaestate@gmail.com
or to the postal address
Mr Saleh Hasan
Saraya Estate GmbH,
Hardenbergstrasse 19
D-10623 Berlin
Telephone: +49 (0) 15751250652
Email: sarayaestate@gmail.com
write. In the same way, users can revoke, correct and delete the processing of their data at any time.
contacts Saraya Estate GmbH, Hardenbergstrasse 19, 10623 Berlin, Germany is responsible for data processing. If you have any questions about our contract processors, we will be happy to provide you with an up-to-date list of them.
If you have a complaint about the way in which we process your data, you have the opportunity to lodge a complaint with the supervisory authority.
This is:
Berlin Commissioner for Data Protection and Freedom of Information
Friedrichstr. 219
10969 Berlin
Telephone: 030 13889-0
Fax: 030 2155050